TeamViewer 15.83.5

TeamViewer: Remote Access and Support Platform

TeamViewer is a remote access and support platform available for Windows, macOS, Linux, Android, iOS, ChromeOS, iPadOS and Raspberry Pi. It lets users access remote devices and both give and receive remote support. Alongside remote access, the platform covers endpoint management and digital employee experience, and it includes Tia, an assistant that diagnoses, resolves and checks IT problems during support sessions, as well as TeamViewer KI for automated IT support.

Key Features

• Remote control: Users can take control of a computer, tablet or smartphone from their own device and act as the primary user to resolve problems.
• Unattended access: Authorized users can reach unattended computers and Android devices such as phones, POS devices and displays without a manual approval step, provided they hold the required permissions.
• Cross-platform connections: Sessions can run from PC to mobile, from mobile to PC, and from mobile to mobile, using the TeamViewer apps for mobile devices.
• File transfer: Files of any size can be transferred with end-to-end encryption. Several transfer options are available, and content can be copied and pasted on remote devices.
• Mass deployment: TeamViewer Remote can be rolled out to thousands of devices at the same time.
• Browser access: The web app starts sessions directly in the browser, connects to saved contacts or devices, creates session links or codes, and connects via TeamViewer IDs.
• Add-ons: Asset management, mobile device management, device monitoring and endpoint protection extend a TeamViewer Remote subscription. Remote monitoring and management (RMM) includes patching of third-party applications and keeping operating systems up to date.
• Remote AR support: Combined with Assist AR, a field employee can connect to one or more experts who guide them visually via smartphone.

Security

TeamViewer is designed with security as a central priority. Connections use an RSA 4096-bit public/private key exchange and 256-bit AES session encryption. The company states that TeamViewer is ISO/IEC 27001 certified, meets HIPAA/HITECH and SOC 2 and 3 requirements, and holds a BitSight Security Rating that places it in the top 1 percent of the technology industry. Further details are available in the Knowledge Base and the Trust Center.

Licensing

The free version is intended exclusively for private use. It covers connections between personal devices and remote support for friends and family. Professional use within an organization, paid work, support for customers or monitoring of business devices requires a commercial license. A free trial of the Business license is offered, and licensing options and prices are listed on the official website.

Usability

Connections can be established, or devices added, directly from the start screen. Incoming connection requests can be checked in advance. Support sessions can be started quickly with a secure invitation link.